Privacy notice

Last updated: 17 October 2026. This notice covers personal data processed in connection with enquiries, booking requests, accommodation services, invoicing and statutory reporting for West Budapest Apartment. Submitting a request or staying with us does not waive any data protection rights.

I. Data controller

• Zombori Andrea, private individual with a Hungarian tax number (57396932-1-41)
• Phone: +36 30 421 5644 · E-mail: westbudapestapartman@gmail.com
• Accommodation: West Budapest Apartment, Váci út 46/A, 1132 Budapest, Hungary
• NTAK registration number: MA24091467

II. Purposes

• answering enquiries and booking requests, preparing offers;
• concluding and performing the accommodation contract;
• communication before, during and, where needed, after the stay;
• invoicing;
• statutory NTAK and VIZA reporting;
• compliance with legal obligations and handling legal claims.

III. Legal bases

• Art. 6(1)(b) GDPR: contract performance and pre-contractual steps at your request.
• Art. 6(1)(c) GDPR: legal obligations (invoicing, NTAK and VIZA reporting).
• Art. 6(1)(a) GDPR: consent, where applicable; it can be withdrawn at any time without affecting earlier processing.

IV. Data we process

• name, e-mail address and phone number of the person booking;
• billing name and address; company details and tax number for business invoices;
• number of guests and, for children, their age;
• arrival and departure dates, expected arrival time;
• any other information you choose to give us for the booking.

VIZA – mandatory guest registration

Hungarian law requires accommodation providers to record certain data on every guest, such as name, birth data, citizenship, sex and identity document data. Guests aged 14 and over must present an identity document; data for younger guests may be recorded based on a parent's or guardian's statement. Scanned document images may not be stored by the scanning device or the VIZA system. If a guest aged 14 or over does not present an identity document, the law requires us to refuse accommodation. Official information: vizainfo.hu.

V. Retention

• Phone and e-mail: during the booking and stay, then generally no longer than 90 days after departure.
• Enquiries without a booking: no longer than 90 days after closing the enquiry.
• Accounting data: 8 years, as required by accounting law.
• VIZA data: kept by the provider until the last day of the year following collection; the VIZA system keeps data for up to two years.

VI. Website, cookies and external content

This website uses no cookies and no analytics or advertising code; fonts are served from our own host. The hosting provider may process technical log data (such as IP address and time) needed for operation and security. Google Maps loads only when you click “Load map”; Google may then process data, including cookies, under its own terms.

VII. Recipients and processors

• Cloudflare, Inc.: website hosting;
• Formspree, Inc. (USA): forwarding website form submissions to our e-mail address; submissions are kept for up to 30 days;
• Google: our e-mail account (Gmail) and Google Maps if you load it;
• NTAK / VIZA, Hungarian tax authority, banks, courts and authorities where required by law.

Some providers may process data outside the EU, in which case transfers rely on appropriate GDPR safeguards such as standard contractual clauses. We never sell guest data.

VIII. Your rights

Subject to the GDPR you have the right of access, rectification, erasure, restriction, data portability, objection and withdrawal of consent, and the right to lodge a complaint. Data we must keep by law cannot be erased. We reply to requests within one month as a rule.

Supervisory authority: Hungarian National Authority for Data Protection and Freedom of Information (NAIH), Falk Miksa utca 9–11, 1055 Budapest · Postal: 1363 Budapest, Pf. 9 · ugyfelszolgalat@naih.hu · +36 1 391 1400.

IX. Changes

We may update this notice when laws, regulatory practice or our website change. The current version is always published here.